What data
we use.
We collect data to answer requests and process, pay for, and deliver orders. With your consent, Google Analytics also collects website usage statistics, including page views and browser and device information. Google Analytics cookies last up to 6 months. With consent we also use Microsoft Clarity for clicks, scrolling and session recordings with masked text. Data is sent to Google and Microsoft. Clarity does not load on payment return pages. You can change your choice using Analytics settings at the bottom of the page. The website has no customer account.
Tea letters from Hedonist
Subscribing to news, marketing offers and events is voluntary and requires confirmation using an emailed link. We store email, language, consent date and consent version on a protected server. Unsubscribe using the link in an email or contact info@hedonistclub.ee. Requesting an advent calendar reminder does not subscribe you to marketing emails.
Data you provide
Name, email, phone, message, order contents, delivery address, or chosen parcel machine if you include them in an email or form.
Why we use it
To answer requests, confirm orders, coordinate payment, arrange delivery, and handle return or quality questions.
Where the cart is stored
The cart is stored locally in the user's browser. We receive order data when you continue to online payment.
Sharing data
Online payments are processed by Stripe. To arrange delivery, we may share necessary details with Omniva, Smartpost or DPD. We do not receive your payment card details or sell personal data.
Retention
The Stripe technical log does not contain email, phone, delivery address, or order contents and is automatically deleted after 14 days. We use delivery data until the order is fulfilled and related enquiries are resolved. Documents required for accounting and tax records are kept for 7 years from the end of the relevant financial year unless the law requires another period.
Data security
Access to order data and technical logs is limited to authorised people and protected by server access permissions. We do not duplicate contact details or delivery addresses in the technical log.
Your questions
To ask about, correct, or delete your data, contact info@hedonistclub.ee.
Payment is processed by Stripe.